Cresta Agent Assist for Voice
Cresta’s AI-driven Agent Assist uses real-time coaching and guidance to help agents expertly navigate customer conversations. With Agent Assist, agents get the support they need to deliver business...
View ArticleKnowledge Assist
Cresta’s Knowledge Assist gives agents seamless access to the information they need to resolve customer issues quickly. The post Knowledge Assist appeared first on Cresta.
View ArticleAuto Summarization & Note Taking
With Cresta’s Auto Summarization & Note Taking, say goodbye to tedious tasks and After Call Work that are slowing down your agents. The post Auto Summarization & Note Taking appeared first on...
View ArticleWhat Sets Cresta’s Real-Time Intelligence Apart
A key benefit of Cresta is the power of our underlying AI platform – the Real-Time Intelligence Platform – which takes advantage of the latest research and advances in conversational AI, large language...
View ArticleCresta Virtual Agent
Drive efficiency and business outcomes through intelligent automation and generative AI. The post Cresta Virtual Agent appeared first on Cresta.
View ArticleCresta Opera: harnessing AI to create outcomes with clicks, not code
The post Cresta Opera: harnessing AI to create outcomes with clicks, not code appeared first on Cresta.
View ArticleCresta Conversation Intelligence
The post Cresta Conversation Intelligence appeared first on Cresta.
View ArticleCresta Insights
With Cresta Insights businesses can extract customer insights from conversational data and instantly take action. The post Cresta Insights appeared first on Cresta.
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